Release Notes
Website Changes and Updates
We are constantly updating the Portal to provide a better user experience. We will use this space to outline what is being updated, how it relates to your day-to-day usage, and other useful information.
November 3, 2025
We’ve introduced several upgrades across the platform to improve reliability, speed, and ease of use for all customers—both traditional login users and Punchout users. Below is a summary of what’s new.
Improved User Experience
Smarter Navigation & Search
- Multi-User Dashboard now includes instant search for ship-to locations.
- All user details are now stored in a single unified session, improving consistency while navigating, checking out, or managing your account.
Faster, Cleaner Product Browsing
- Product pages and recommendations now display real-time stock status and improved favorites options.
- Favorites lists and saved carts feature a simplified, modern layout with always-visible action buttons and product images.
- Search results and vendor pages now support instant favorites without reloading the page.
Enhancements for Punchout Customers
- Resolved major issues affecting users with multiple ship-to accounts—no more session conflicts when switching.
- Improved session isolation ensures Punchout data remains clean and consistent during checkout.
Account & Order Management Updates
- All Account pages (Profile, Password, My Account, Manage Users) now use unified session management for greater stability.
- Password resets and all account-related emails now use secure OAuth2-based email services.
- Order History and Invoices pages have updated visuals, clearer layout, and product images along with favorites options.
- Saved Carts now use an intuitive accordion-style layout—expand a cart to see all items instantly.
Checkout & Cart Improvements
- Product Quick View includes improved visuals and product descriptions.
- Standard and Punchout checkout flows updated for more reliable order handling.
- Breadcrumb navigation and sequencing issues have been resolved to prevent navigation errors.
Behind-the-Scenes Upgrades
- Unified session management for consistent behavior across all parts of the site.
- Complete migration to OAuth2 email services for stronger security and reliability.
- Instant processing for favorites and cart updates—no page reload needed.
- Improved accuracy of PDF/XLS downloads by using catalog-based data.
- Smarter product recommendations based on real search history.
Release Notes Archive
August 7, 2025 – Bug Fixes
- Resolved an issue on the Invoices page where some recent invoices were not appearing for certain customers.
July 20, 2025 – Enhanced Email Templates
- Order confirmation emails now include clearer stock status grouping in the summary text.
- Improved spacing and layout in confirmation, quote, and shopping cart PDF files.
- Unified and improved visual style across all emails sent from Supply America's system emailer.
March 17, 2025 – Attribute Sorting & Category/Search Enhancements
- Improved the order and layout of Attribute Sort options.
- Added category suggestions to search results when available.
- Fixed a bug preventing the "Request Quote" feature from displaying in Related Products.
- Resolved an issue where unavailable items were still displaying in Related Products.
January 13, 2025 – Navigation & Checkout Fixes
- Fixed an issue with the phone number field during checkout.
- Corrected breadcrumb navigation when returning to a previous manufacturer selection.
October 17, 2024 – Performance Improvements
- Optimized the order confirmation process for significantly faster checkout—especially for large carts.
- Replies to order confirmations now route directly to Customer Service for faster support.
- For Multi-Account Users, the Ship-To Address now appears during final checkout for easier verification.
September 18, 2024 – Bug Fixes
- Resolved a visual glitch that caused the mini-cart preview to stop updating after a certain number of items.
- Fixed an issue causing delays when loading large shopping carts.
August 4, 2024 – Shop by Vendor Updates
- Enhanced vendor search functionality with real-time active searching for more relevant results.
- Streamlined Primary/Preferred vendor list sorting.
July 25, 2024 – Checkout System Overhaul
Overview
- Rebuilt the entire checkout system to improve usability and speed.
- Retains the familiar design to ensure a smooth transition for customers.
- New checkout engine processes large shopping carts more than 4× faster based on benchmark tests.
Bug Fixes
- Resolved an issue where search results occasionally showed duplicates.
June 25, 2024 – Saved Cart Dashboard Improvements
The Saved Cart Dashboard now loads faster and performs better by only loading cart data when needed and using optimized library files instead of direct database calls.
- Significantly improved performance for users with many saved carts or carts containing large numbers of items.
Note: Moving a very large saved cart to the shopping cart may still take some time—we are planning further improvements in the upcoming cart and checkout overhaul.
June 9, 2024 – Site Search Optimization
We have upgraded the search system with a new keyword engine that better uses synonyms and simplified terms to return more accurate results.
- Improved keyword matching for faster, more relevant product results.
- Ongoing adjustments will continue to refine search accuracy and relevance.
April 28, 2024 – Category Navigation Enhancements
This release includes major enhancements to browsing speed, stability, and consistency across My Order Guide, Search, and Vendor systems.
- Catalog data is now delivered directly to your browser at login for faster navigation.
- Persistent browser-side data storage provides quicker access across all browsing sessions.
- Shifted filtering and navigation processing to the user’s browser for improved responsiveness.
March 18, 2024 – Search System Enhancements
We’ve introduced a major upgrade to the Portal’s search system for dramatically faster results across the site.
- Search now uses static catalog and navigation files instead of database queries.
- Search functionality loads instantly upon login for immediate access.
- Reduced reliance on server processing for faster results.
- Smooth integration with existing categorization and catalog structures.